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Common Questions

What guarantees can you offer that the job will be finished on time and on budget?

To ensure the job will be finished on time and on budget, we  establish clear expectations and deadlines from the beginning. This includes setting realistic timelines, outlining the scope of work, and communicating any potential roadblocks or delays as soon as they arise. Additionally, we have a solid project management system in place to help keep everyone on track and accountable for meeting deadlines and staying within budget.

How can I be sure you are the right person for the job?

Surprise Home Improvement was founded to address the need for professional handyman and carpentry services in the West Valley area. Our goal is to provide and licensed services, with a clear business plan and contracts, to ensure safety and satisfaction of our clients. We believe that the community Surprise, AZ deserves the best, and we are committed to delivering just.

What experience do you have?

We have been performing handyman services, flooring, carpentry, and small residential/commercial project subcontracting for 10+ years. Our founder, Jeremiah, completed a 4+ year apprenticeship with a master carpenter in Memphis, Tennessee, before moving to Surprise, AZ to start a family and small business - with a current focus on rental property maintenance. We hold a class CR-62 Arizona Handyman license, and are bonded & Insured.

How do you determine pricing? Do you offer promotions or discounts?

Surprise Home Improvement provides a white-glove service that is uncommon in the Handyman industry. Our clients enjoy peace of mind with scheduling, workmanship warranties, detailed contracts that protect both parties, and recurring customer profiles. Our prices vary based on the job and reflect the overhead associated with running a professional service. We offer discounts to first responders and veterans to show our appreciation their service. Additionally, we regularly hold donations to support local Surprise AZ community through donations and charity sponsorships (Starting Q1, 2025).

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